Cookie Notice

Ingenico takes users’ privacy very seriously and is committed to comply with the privacy laws and regulations on privacy in the electronic communications. For this purpose, we have developed the following notice which intends to give you all the keys to manage the cookies we collect while you visit our website.

What is a cookie?

Cookies are small files which are downloaded on to a device when the user accesses to certain websites. Cookies could be accessed by the server and allow a website to recognize users and to understand the users’ navigation on different websites.

On the same principle and for the same purpose, other equivalent tracking technology could also be used such as html5 local storage, in the rest of this notice, the term “cookie” will cover all local tracking technology.

In practice, the website you visit sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.

What types of cookies do we use?

Below, the different types of cookies with a different purpose and utility

  • Strictly Necessary cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
  • Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • Social Media Cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Please see here for the list of cookies we might use.

Purpose of the cookies

Ingenico intends to ensure that you enjoy your experience on our website. For this reason, when visiting our Ingenico website, cookies are installed on your device. When surfing on Ingenico website(s), data logs of your surfing activity may be collected with the purpose of understanding aggregate usage of features and pages.

How long does Ingenico keep the cookies?

Cookies remain on your computer by default for no longer than 13 months and you can decide to delete all cookies anytime when going into your browser settings.

If you don’t agree with the use of such cookies or if you want to customize it and save your preferences, you can click on the floating “Cookie settings” button in the bottom left corner or clear your cookies in your browser to limit or exclude their use.

Please note that these settings are only valid for the pages created and owned by Ingenico. When we embody link to external websites and that you click on these links you leave our

website and therefore the settings and notice applying to our website no longer applies. You should consider the new website cookies notice and settings.

Your browser may provide you with information and control over cookies. You can set your browser to alert you when a cookie is being used and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. You can generally disable the cookie feature on your browser without affecting their ability to use the Ingenico website(s).

To make sure you find out your way on how to change the settings, here are a few links that may be useful to configure appropriately the different browser you may be using.

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit

You can find more information on cookies by visiting and

Contact us

If you have any queries in relation to this notice or our use of cookies, please contact us at:  [email protected]    

You can learn more on how Ingenico processes your Personal Data by consulting our Privacy Notice.  

This Cookie notice was last updated on 19/07/2021. 



Annex A: Use Justifications

Use of personal data under EU data protection laws must be justified under one of a number of legal “grounds” and we are required to set out the grounds in respect of each use in this policy. An explanation of the scope of the grounds available can be found here. We note the grounds we use to justify each use of your information next to the use in the “Uses of your personal data” section of this notice.

These are the principal legal grounds that justify our use of your information:

  • Consent: where you have consented to our use of your information (you will have been presented with a consent form in relation to any such use and may withdraw your consent by using the “unsubscribe” option in the email you have received or by using the Contact Us form).
  • Contract performance: where your information is necessary to enter into or perform our contract with you.
  • Legal obligation: where we need to use your information to comply with our legal obligations.
  • Legitimate interests: where we use your information to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights.
  • Legal claims: where your information is necessary for us to defend, prosecute or make a claim against you, us or a third party.

Annex B


Legal entity acting as Data Controller

 Data Protection Officer / Data Protection Contact


Ingenico Business Support Americas

[email protected]


Payone Austria GmbH

[email protected]


Ingenico e-Commerce Solutions BV / SRL

[email protected]

Ingenico e-Commerce Solutions Ltd.

[email protected]

Ingenico Financial Solutions NV / SA

[email protected]


Global Collect Do Brasil Solucoes De Pagamento Ltda

[email protected]

Global Collect Servicios De Coleta De Pagamentos Ltda

[email protected]

Ingenico Do Brasil Ltda

[email protected]

Czech Republic

Ingenico CZ s.r.o.

[email protected]


Bambora Online AS

[email protected]



Banks & Acquirers International Holdings SAS

[email protected]

Ingenico B&A France SAS

[email protected]

Ingenico e-Commerce Solutions SAS

[email protected]

Retail International Holding SAS

[email protected]

Ingenico Group SA

[email protected]


Credit & Collections Service GmbH

[email protected]

Ingenico e-Commerce Solutions GmbH

[email protected]

Ingenico Healthcare GmbH

[email protected]

Ingenico Marketing Solutions GmbH

[email protected]

Ingenico Payone Holding GmbH

[email protected]

Payone GmbH

[email protected]


Ingenico Hungary

[email protected]


Ingenico Italia SpA

[email protected]



Global Collect Sercives B.V.

[email protected]



Ingenico Polska

[email protected]


Ingenico Business Support Romania SRL

[email protected]


Ingenico Iberia, S.L.                 

[email protected]


Bambora AB

[email protected]

Bambora Danmark AS

[email protected]

Bambora Device AB

[email protected]

Bambora Group AB

[email protected]

Bambora Telesales AB

[email protected]

DevCode AB

[email protected]

All Bambora entities

[email protected]



Ingenico (UK) Ltd.

[email protected]

Ingenico Retail Enterprise (UK) Limited

[email protected]

Ingenico Terminals SAS

[email protected]